Terms & Conditions for all bookings pre 26th November
Please note that we will hold your table for 20 minutes from the original booking time so do give us a call if you are running late. Bookings are for a maximum of 2 hours. All group bookings for 8 people and more require credit card guarantee to secure. Please give 48 hours’ notice to cancel or a no show fee of £10 per guest may be charged to the account used to make the booking and processed within 24 hours after the original scheduled booking.
Terms & Conditions for Christmas bookings post 26th November
Thank you for choosing Coppa Club as the venue for your group booking – we just have a few important Terms and Conditions you need to read through. Please note by booking at Coppa Club you confirm you accept all the following:
Coppa Club does not take deposits for any bookings. However, we do have a no show policy for all bookings over 6 people or more.
NO SHOW FEE & LATE CANCELLATION
A fee of £10 per person will be applied the booking is a no show
Please give 2 weeks (14 days) notice to cancel your booking or a fee of £10 per guest may be charged to the account used to make the booking and processed within 24 hours after the original scheduled booking.
All group bookings for 6 people and more require credit card details to guarantee your booking. Due to GDPR, we do not take credit card details over phone. You will be sent an electronic booking confirmation email whereby you must enter in your credit card details to confirm your booking.
All bookings between 6 and 10 people are bookable online. All bookings over 10 people must be booked over the phone with the reservation team.
We are unable to give final confirmation on any booking over 6 people until you have entered your credit card details via the electronic booking confirmation email.
CONFIRMING BOOKING SIZE
We require confirmation of final numbers no later than 14 days prior to the booking.
We will do our upmost to accommodate increases in numbers if notified in advance, but we cannot guarantee that spaces will be available.
You will be required to pre-order your food before your booking. All bookings for 8 guests and over will be required to order from our Christmas set menu.
A pre-order form will be emailed to the booking organiser. This must be completed for all members of the party no later than 14 days prior to your booking in order to secure your booking.
If you do not provide a full per order for the whole table, we cannot guarantee we will have your chosen dish on the day.
ARRIVAL AND TIMINGS
Unless you have booked for 9.00pm or later, you will have your table for 2 hours from your booking time, so please arrive promptly at your arranged time.
All food and drink prices quoted are inclusive of VAT. A 12.5% discretionary service charge will be added to your final bill.
CANCELLATION BY COPPA CLUB
Coppa Club is entitled to cancel the booking at any time by giving written notice for the following reasons:
If the guest is in breach or default of its obligations under this agreement.
If the event might prejudice the reputation of Coppa Club or cause damage to the premises.
If Coppa Club is unable to carry out its obligations due to circumstances beyond its control.
All property left on the Coppa Club premises is done so at the owner’s risk Coppa Club accepts no responsibility for any loss of or damage to property left behind.
By booking with Coppa Club you have confirmed you accept the above terms and conditions for your group booking.
For further details please contact email@example.com.